Frequently asked questions
I need to contact you, and I can't tell if the form submitted. How do I reach you?
If our contact form doesn't seem to work for you, you're welcome to email us directly at [email protected] and we'll respond to you as soon as we can!
What's the process once I submit my order?
Once we receive your order and your photos, it will typically take 5-7 business days for us to get a proof ready and sent to you at the email address you provided us. From there, please check everything carefully for correct spelling and information. If you need to make any changes, just let us know what to adjust and we'll keep sending you proofs until everything looks exactly as you'd like. When everything looks good - let us know that you approve your order. Once your order is approved, we can't make any more changes without a new order - so please check carefully!
I approved my order - so when will I have them in my hands?
After we get your approval, it will typically take 2-4 business days to print and prepare your cards for shipment. Depending on the shipping option you selected, shipping will take anywhere from 1-5 business days to reach you. We do all we can to get your package labeled and dropped off so it will reach you in a timely manner - however, once the shipping carrier has your package, we have no control over it. It is advised that you allow plenty of time before your event for your cards to reach you.
If our contact form doesn't seem to work for you, you're welcome to email us directly at [email protected] and we'll respond to you as soon as we can!
What's the process once I submit my order?
Once we receive your order and your photos, it will typically take 5-7 business days for us to get a proof ready and sent to you at the email address you provided us. From there, please check everything carefully for correct spelling and information. If you need to make any changes, just let us know what to adjust and we'll keep sending you proofs until everything looks exactly as you'd like. When everything looks good - let us know that you approve your order. Once your order is approved, we can't make any more changes without a new order - so please check carefully!
I approved my order - so when will I have them in my hands?
After we get your approval, it will typically take 2-4 business days to print and prepare your cards for shipment. Depending on the shipping option you selected, shipping will take anywhere from 1-5 business days to reach you. We do all we can to get your package labeled and dropped off so it will reach you in a timely manner - however, once the shipping carrier has your package, we have no control over it. It is advised that you allow plenty of time before your event for your cards to reach you.